Shoe Me: Your Guide to Contact and Support

Welcome to Shoe Me, where we prioritize professionalism and respect in all our customer interactions. Whether you have a question about your order, need assistance with a product, or require urgent support, we're here to help. Below, you'll find detailed information on how to reach us and the various support options available.

Contacting Us

Email Support

For general inquiries or non-urgent matters, you can reach us via email. Our dedicated support team is ready to assist you with any questions or concerns you may have. Please visit our Support page to get in touch with us through email.

Urgent Order Changes or Cancellations

If you need to make urgent changes or cancellations to your order, please contact us via SMS or WhatsApp at +61 418 415 075. Our team will prioritize your request to ensure a swift resolution.

Phone Support

For those who prefer to speak with us directly, we offer phone support. Please leave a message with our receptionist for a callback during business hours at 1300 00 SHOE. We value your time and will get back to you as soon as possible.

Returns and Mailing Address

If you need to return a product or send us any mail, please use the following address:

Y817/1-19 Booth St, Ultimo NSW 2050

Please note that this address is for deliveries only. We do not have a showroom or store at this location that is open to the public.

Our Commitment

At Shoe Me, we are committed to providing exceptional service and support. We understand the importance of timely and effective communication and strive to make your experience with us as seamless as possible. Thank you for choosing Shoe Me, and we look forward to assisting you.

For more information about our products and services, visit our website.