Shoe Me: Returns and Exchanges FAQ
At Shoe Me, we are committed to ensuring that your shopping experience is seamless and satisfactory. We understand that sometimes things don't go as planned, and you may need to return or exchange an item. Below, you'll find detailed information on how to handle such situations with professionalism and respect.
If you received the correct item but it doesn’t fit, don’t worry. We offer a flexible return policy to accommodate your needs.
Return Policy:
- Eligibility: Returns are available for non-sale items.
- Return Window: You have 60 days from the date of purchase to initiate a return.
How to Request a Return:
- Log into Your Store Account: Visit your account to start the return process.
- Submit a Return Request: Follow the prompts to request a return for an exchange, store credit, or refund.
Our goal is to make the return process as smooth as possible, ensuring you find the perfect fit or receive the appropriate compensation.
Additional Support
For any further assistance, our customer service team is always ready to help. Feel free to reach out at any time with questions or concerns, and we'll ensure your experience with Shoe Me is nothing short of excellent.
Thank you for choosing Shoe Me. We value your trust and are dedicated to providing you with quality products and exceptional service.