Welcome to Our Help Site

• Are you an authorised retailer of Pleaser USA brands?
• Can you sponsor my event/showcase/performance?
• Do you have a retail store or showroom I can visit?
• What types of footwear do you offer?
• Where are you based?

• Do you offer shoes in half sizes?
• How do I choose the right size?
• What is the best shoe for beginner level pole dancers?

• Do you accept Buy Now, Pay Later?
• Do you offer any discounts or loyalty programs?
• Do you offer gift cards?
• How do I redeem my discount code?
• What payment methods do you accept?

• Do you ship internationally?
• How long does delivery take within Australia?
• What should I do if my order hasn’t arrived?
• Why hasn't my order shipped yet?

• How can I return my order?
• I paid with Afterpay/Zip/Klarna , how do I get my refund?
• What can I do if my items don't fit?
• What should I do if I received the wrong item? Or I am missing items from my order?
• What should I do if my item is damaged, broken or defective?

• How can I contact customer service?
• How can I provide feedback or make a complaint?

• How can I prevent my platform shoes from breaking?

• Are your competition heels suitable for first-time competitors?
• Can I customize my competition heels?
• Do you offer competition heels with different heel heights?
• Do you offer heels for other fitness competitions, like figure or wellness divisions?
• Do your competition heels come with non-slip soles?
• How do I care for my competition heels to keep them looking new?
• How do I choose the right heel height for my competition?

See all articles in Bikini Bodybuilding Competitors and Competition Heels →